Privacy Policy Bosjoko –
Your Data, Our Responsibility

1 Introduction and Scope of This Policy

This Privacy Policy describes bosjoko's commitment to protecting the personal information of all users who access our online casino platform via https://bosjoko.pro and the bosjoko mobile app.

When you register an account, make a deposit, play games, or simply browse the bosjoko website, you are entrusting us with your personal information. We take that trust seriously. Every data-related decision at bosjoko is made with player privacy and security as the top priority.

This policy applies to all information we collect directly from you or automatically as you interact with the bosjoko platform. By using bosjoko's services, you agree to the data collection and usage practices described in this policy.

2 Types of Information We Collect

Bosjoko collects various types of information to ensure the platform operates securely, efficiently, and in compliance with relevant legal requirements. Below are the details of the information we collect:

In addition to information you provide directly, we also collect data automatically through cookie technology, server logs, and analytics tools integrated within the bosjoko platform.

3 How We Use Your Information

Every piece of information we collect is used for specific and legitimate purposes. bosjoko does not use your data for purposes beyond those stated below:

• Verify your identity during registration and the KYC process to meet legal compliance requirements
• Process deposit and withdrawal requests securely and efficiently
• Manage your account including settings, responsible gaming limits, and personal preferences
• Send important notices related to your account, security, and policy changes
• Detect and prevent fraudulent activity, money laundering, and unauthorized access
• Enhance platform performance, fix bugs, and develop better new features
• Provide effective and responsive customer support
• Comply with legal and regulatory obligations imposed on gambling platform operators
• Send relevant promotional offers and bonuses — only if you have consented to receive marketing communications

4 Legal Basis for Data Processing

Bosjoko processes your personal data on the following legally recognised bases:

• Contractual Compliance — processing is required to fulfill the service agreement between you and bosjoko, including account management and financial transactions
• Legal Obligation — we are legally required to conduct KYC checks, maintain transaction records, and report suspicious activity to the relevant authorities
• Legitimate Interest — we use data to prevent fraud, ensure platform security, and improve our services
• Consent — for marketing communications and the use of non-essential cookies, we require your explicit consent, which can be withdrawn at any time

5 Information Sharing and Disclosure

Bosjoko does not sell, rent, or disclose your personal information to third parties for their own marketing purposes. Information is only shared in the following limited and controlled circumstances:

• Payment Service Providers — required financial data is shared with trusted payment processors to facilitate your deposits and withdrawals
• Game Providers — minimal game session information is shared with third-party game providers to ensure games function correctly
• Regulatory Authority — we are obligated to disclose information requested by lawful authorities in accordance with legal provisions
• Identity Verification Services — KYC information is shared with accredited identity verification service providers to authenticate document legitimacy
• Anti-Fraud Agency — in cases of suspected fraud or illegal activity, relevant information may be shared with the appropriate authorities

All third parties receiving your data from bosjoko are bound by strict confidentiality agreements and are required to protect that data to a standard no lower than bosjoko's own.

6 Data Security and Protection

Bosjoko continually invests in robust security infrastructure to protect the personal data of all players. The security measures we have in place include:

• 256-bit SSL encryption for all data transmitted between your device and bosjoko servers
• Encryption of sensitive data stored in databases using industry-standard encryption algorithms
• Intrusion detection system (IDS) that monitors suspicious activity in real time around the clock
• Strict access controls — only authorised staff may access player personal data
• Periodic security audits by independent third parties to identify and address system vulnerabilities
• Two-factor authentication (2FA) is available for all player accounts as an additional layer of protection
• Tested incident response procedures to ensure swift action in the event of a data breach

7 Data Retention Period

Bosjoko retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following are our data retention period guidelines:

• Active Account Data — retained for as long as your account is active and in use on the bosjoko platform
• Financial Transaction Records — retained for a minimum of 5 years after a transaction occurs to meet tax and compliance legal requirements
• KYC and Identity Verification Data — retained for a minimum of 5 years after account closure in accordance with anti-money laundering regulations
• Support Communication Logs — retained for 2 years from the date of last interaction
• Access and Security Logs — retained for 12 months for audit and security investigation purposes
• Marketing Data — deleted when you withdraw consent or request data erasure

Once the retention period expires, your data will be securely deleted or irreversibly anonymized from bosjoko's systems.

8 Cookies and Tracking Technologies

The bosjoko platform uses cookies and similar technologies to enhance user experience, maintain session security, and collect analytics data. There are several types of cookies we use:

• Essential Cookies — required for core platform operations such as login verification and session security; cannot be disabled
• Preference Cookies — stores your preferences such as language, theme, and display settings for a more convenient experience
• Analytics Cookies — helps us understand how players interact with the platform for improvement purposes; requires your consent
• Security Cookies — used to detect suspicious activity and protect your account from unauthorized access

You can manage cookie settings through your web browser at any time. Please note that disabling essential cookies may affect the functionality of the bosjoko platform.

9 Your Rights as a User

As a bosjoko player, you have clear rights regarding your personal data. bosjoko respects and facilitates the exercise of the following rights:

To exercise any of the above rights, contact the bosjoko data protection team via live chat or our support email. We will process your request within 30 business days.

10 Third-Party Links and Services

The bosjoko platform is integrated with several trusted third-party services to deliver a complete gaming experience. These services include game providers, payment processors, and analytics tools. Each of these third-party providers has their own privacy policy.

While we carefully select third-party partners and require them to uphold high data protection standards, bosjoko is not responsible for the privacy practices of those companies. We encourage you to read the privacy policies of the relevant third-party providers.

11 Amendments to This Privacy Policy

Bosjoko reserves the right to update or amend this privacy policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. The effective date of the latest version appears at the top of this page.

For significant changes that affect how we use your data, we will notify you via an in-platform notice or your registered email before the changes take effect. Continued use of the bosjoko platform after the effective date constitutes acceptance of the revised policy.

12 Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact the bosjoko data protection team:

• Live chat on the bosjoko platform — available 24 hours a day, 7 days a week
• Data protection email: [email protected]
• Visit page FAQ for privacy-related frequently asked questions

Our team is committed to responding to all privacy-related inquiries within 3 business days. For formal requests requiring further processing, our response period is within 30 business days.